There are players on play.nemegaming.com

Staff

Discussion in 'Network Discussions' started by samdewitt, Jun 19, 2017.

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  1. samdewitt

    samdewitt
    New Member

    So lately I've been on and there are a good amount of staff and when I ask them questions they usually don't respond. I mean isn't it a staff's job to help players? Isn't it in their application that shows they want to help players? I mean I get some staff might be afk but I recently remembered that I tried msging a staff and they didn't answer me and basically ignored me and talked in public chat. I don't think staff could be THAT busy banning people and such. So I was just wondering why people apply for it and don't exactly do their job sometimes. PS: I see sometimes some people against the rules and I don't think they get banned
     
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  2. AusHayley

    AusHayley
    New Member

    Every staff member are trying at dealing with as many players as possible. Don't you see how many players are reached this summer/winter? Over 400-700. We aren't robots nor do we be on 24/7, there are times where they are afk, doing something really quickly irl, in game or another. Again I've explained this before and now I will explain this again. If it is ingame then it can be hard getting back to it due to dealing with a lot of issues.
     
    Last edited: Jun 19, 2017
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  3. SlushyKazoo

    SlushyKazoo
    New Member


    I believe this is a problem as well.

    1. If staff know they are going to be gone for some time then they should hop off the server. Or make some kind of of command besides /afk to make people realize oh he/she not there. Like if you do /afk and then someone trys to pm them in game it says so and so if afk and will get back to you as soon as possible.

    2. I don't think afking should be aloud to staff. But that's my opinion.

    -Andrew
     
  4. berkyboii

    berkyboii
    New Member

    im feeling ignored tbh as i have sent many p,'s and help requests on the threads and online but i only ever get a standard response saying to inbox a certain person and theyll get back to you but i said that i already did that... kinda like staff answering help questions arent really reading them....
     
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  5. SlushyKazoo

    SlushyKazoo
    New Member

    They most likely have lots of messages going to them. What are you trying to contact them about>
     
  6. berkyboii

    berkyboii
    New Member

    ive been trying to get my noblecraft donations transfered over, i understand that people can be busy but its been 2 weeks...
     
  7. PredatorCookie

    PredatorCookie
    Experienced

    It's a pain waiting but it's the only way. My transfer took a month to receive as Ned was very busy with the release of Survival and some merges. I do hope now it's quicker for you.
     
  8. AusHayley

    AusHayley
    New Member

    Although, I do agree with your points, and I also appreciate your option for the team. There should be an improvement with them being afk whether be offline for more than a few mins or so?
     
  9. SlushyKazoo

    SlushyKazoo
    New Member

    I mean its simple enough to do /afk.

    But also maybe for just staff if they are gone for more then 2 min and they don't do /afk and the server detects no movements for 2 min go into auto afk.
     
  10. AusHayley

    AusHayley
    New Member

    I know what you mean by /afk aswell as not using the command, this refers to both of these.
     
  11. SlushyKazoo

    SlushyKazoo
    New Member

    So maybe when someone messages someone afk it tells them they are afk like a auto reply
     
  12. Rasturize

    Rasturize Staff Member Manager BART SAM

    I like this a lot, if it isn't already a feature, I'll see about implementing it.
     
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  13. SeekNDstroyYT

    SeekNDstroyYT
    New Member

    I think some of the erudite staff members are sometimes insensitive and impertinent, there should be a staff rating mod.
    And this server needs staff who are impeccable and furtive in finding hackers and also helping new members.
    I myself think some of the staff here are indolent and just afk so owners think they were on the server.
     
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  14. LucidMusic

    LucidMusic
    New Member

    Afking is not allowed for staff that is a really hypocritical thing to say we can afk they have the right to as well and they might be talking to another player doing something on the forums like looking at ban reports you need to be consider that you are not just the only player on the server and you might need to be patient and if your spamming for staff they might ignore you because your spamming and thats annoying and every staff has the right to be annoyed.
     
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  15. CamdenM

    CamdenM
    Veteran

    lmao they afk for farms. If they get their recommended 5-10 hours a week I see no problem whatsoever with them afk'ing. If someone Is afk'ing, great, go find staff on a different server like skyblock or prison.
     
  16. BabyPanda

    BabyPanda Staff Member Mod ROB

    Sometimes we miss things. Everyone makes mistakes, you can report us.
    End of.
     
  17. BabyPanda

    BabyPanda Staff Member Mod ROB

    Afking isn't counted.
     
  18. CamdenM

    CamdenM
    Veteran

    I know... never said it was counted
     
  19. loopey

    loopey
    Veteran

    Yes there are multiple staff on at once, however, in most cases to all, I message staff on every server if there is something I need and nobody replies. Yes, you may miss the message, although how is it possible that every other staff member misses it too. Currently I have 1 staff member I can go to if I have a problem because he always replies and helps me as soon as possible (@Rasturize ). As for the rest of the staff members they either don't see it or cannot help.
     
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  20. Valroxen

    Valroxen
    Veteran

    We need better staff to run certain things *cough* @DrAwesome821 *cough*. I'd apply for FP staff but I'm too toxic (I have my reasons for that).
     
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